Shipping Policy
Last updated: January 19, 2026
At Screemer, we aim to provide clear and transparent shipping information so you know exactly what to expect when placing an order with us.
Shipping Locations
We currently ship Australia-wide.
Shipping Costs
Free standard shipping on all Australian orders
No hidden fees at checkout
Order Processing
Orders are typically processed within 1–3 business days
Once your order has been processed, it will be handed to our shipping partner for delivery
You’ll receive a confirmation email once your order has shipped.
Delivery Timeframes
Estimated delivery times:
7–12 business days from dispatch
Delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, or peak periods.
Tracking Information
Tracking details will be provided once your order ships
Tracking updates may take 24–48 hours to appear after dispatch
If tracking does not update immediately, this is normal.
Delays
While we do our best to meet estimated delivery times, delays can occasionally occur. Screemer is not responsible for delays caused by carriers, customs, or unforeseen events.
If your order has not arrived within 20 business days, please contact us and we’ll investigate.
Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout.
Screemer is not responsible for orders delivered to an incorrect address provided by the customer.
If an order is returned due to an incorrect or incomplete address, reshipping may incur additional fees.
Lost or Missing Orders
If your order appears lost or has not arrived within a reasonable timeframe, please contact us at support@screemer.com.au
and we’ll assist you.
Contact Us
If you have any questions about shipping or delivery, contact us at:
Email: support@screemer.com.au
Mail: PO Box 111, QLD 4220, Australia
