Refund policy

Shipping & Returns

We aim to keep things simple and transparent.

Shipping

Free Australia-wide shipping

Orders are typically delivered within 7–12 business days

Tracking details are provided once your order ships

Delivery times are estimates and may vary due to carrier delays or peak periods.

Returns & Refunds

We offer a 30-day peace of mind guarantee.

If Screemer isn’t right for you, you may request a return within 30 days of delivery, provided:

The item is unused and in original condition

All packaging and accessories are included

Once approved, refunds are issued to the original payment method.

Non-Returnable Items

For hygiene and safety reasons, items that show signs of use may not be eligible for return.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll make it right.

How to Start a Return

Email us at support@screemer.com.au
 with your order number and reason for return.